No pending repair
OMFG! My patience with Microsoft is being tested to its fullest now.
I logged into their wonderful support site tonight to check on the status of my brick and it states that I have “No pending repair.” Really?
It used to say something like “Received at facility” or some other such thing last week. Now I have to get on the horn and b!tch someone out I think.
I’ll give them until tomorrow to sort it out. I’m sure it is just another glitch in their carefully thought out site…
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This post has 3 comments (now closed):
Ed
Tue :: 11 :: Sep :: 2007 :: 07.40 am
Actually, that might be good news. I read a post where someone complained about the same thing – and 2 days later their box arrived at their home. I think MS needs to update their description to say something like “Repaired and shipped” but I have a feeling yours might be homeward bound.
Sean
Tue :: 11 :: Sep :: 2007 :: 09.00 am
Okay, but still stupid if they don’t give you an e-mail for this status, but they do for things like sending you an empty box. Never mind that they also provided tracking numbers for to and fro of empty box and that box back to them. I have a feeling I’ll be on the phone tonight to get the straight dope from some fool…
Shocking :: OB1og
Thu :: 20 :: Sep :: 2007 :: 08.00 pm
[…] to be delivered on Friday. Well, it didn’t take me too long to make the leap from “No pending repair” to Ed’s theory of one magically appearing at my doorstep. Well, my new little toy […]